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How to get help and support for AB Tutor

AB Tutor is directly supported by the developers who create it.

Check the knowledgebase

Before emailing or telephoning us, please check our knowledgebase as we post answers to common problems here.

Online help and user manual

Try AB Tutor's context-sensitive help (press F1 when running AB Tutor) or open and search the .pdf user guide (Help, User Guide)

Email us a question at support@abtutor.com

Telephone us

We can be contacted on +44 (0)1372 465000

Mon - Thu:
08:30 - 17:00 GMT/BST
08:30 - 16:00 GMT/BST

Support policy

AB is committed to offering fast, clear and professional - but friendly - support to all our customers. We do not charge for supporting AB Tutor as long as you are running the current or previous version. Please refer to the End User Licence Agreement for full details. Additionally, we will provide access to the knowledgebase to all our users.

We will endeavour to help solve any problems you may face in installing and running AB Tutor on your school or organisation's network. However, due to the complexity of individual environments, we cannot advise you on wider configuration, security and network management issues.